The KingAsterisk Technologies Callcenter can handle huge amount of inbound and outbound traffic, in a secure, reliable way. The KingAsterisk callcenter combines maximum efficiency with easy to use and intuitive interfaces.
Separate campaigns can be setup each of them running separately assigned scripts with graphical user interface for both the operators and the supervisors. By defining quotas, you can restrict your calls to well defined target groups (called clients).
kingasterisk technology provides VoIP call center. Voip call center is a call center that is hosted by a VoIP provider, rather than hosted on-site at a physical location, and routes calls over Internet Protocol.
VoIP Call Center Overview
A VoIP call center offers
Cost effective scalability
Minimal capital investment
Higher reliability and stability
24/7 technical support
VoIP Call Center A Closer Look
All the call-center related statistics can be viewed in real-time. One of the features of the callcenter is predictive dialing. To restrict the operator wait times, the Calls can be prepared on the server side and dropped to operators when they are waiting for it.