Auto Attendant System
Cluster Dialer Setup An advanced auto attendant solution that greets callers and routes them efficiently.
Our solution reduces wait times, improves customer experience, and allows your business to operate 24/7. With easy customization, it adapts to your unique workflow and ensures smooth call handling.
IVR Solution
Key Features of Our IVR Solution
Intelligent Features for Seamless Communication
Multi-Level IVR Menus
Design smart, layered menus to route callers directly to the right department. This reduces wait times and ensures a seamless customer experience.
24/7 Availability
Keep your business accessible around the clock with automated call handling. Customers can connect anytime without depending on manual agents.
Custom Greetings & Messages
Set personalized welcome tones, on-hold music, and branded messages. It creates a professional first impression and enhances caller engagement.
Call Routing & Forwarding
Automatically direct calls to the correct agent, extension, or department. This ensures faster resolution and minimizes customer frustration.
Multi-Language Support
Serve global customers with IVR menus in English, Spanish, German, French, and more. Break language barriers and build stronger international communication.
CRM Integration
Connect your IVR with CRM systems for real-time caller insights. Agents can view history instantly, enabling more personalized conversations.
Call Recording & Reports
Record calls for training, compliance, and quality monitoring. Detailed reports give you valuable data to optimize performance.
Easy Configuration
Set up and manage IVR menus without complex technical skills. Our user-friendly system makes customization quick and hassle-free.
Benefits
- Reduce operational costs
- Customer satisfaction
- Handle unlimited calls
- Professional Branding
- Increase agent productivity
- Support multiple time zones
- Gain actionable insights
- Scale easily
Frequently Asked Questions
It’s an automated call management system that routes callers to the right person or department.
Yes, you can fully customize greetings, options, and routing to match your business needs.
Absolutely, our solution supports English, Spanish, German, French, and many other languages.
Yes, it easily integrates with CRM platforms for real-time caller data and smooth workflows.
Yes, whether you handle 100 or 10,000 calls daily, our IVR scales with your business needs.
Service Category
Call Center Dialer Solution
Kingasterisk’s Call Center Dialer improves call center productivity while engaging agents, and enhancing customer experience
A call dialer is a software that automates the process of dialing numbers in call centers. Unlike manual dialing, it automatically dials the phone numbers pertaining to a selected list of contacts on behalf of the agents. We offer contact center dialer in different dialing modes like, Predictive Dialer, Auto Dialer, Preview Dialer and Progressive Dialer.
Features
Product Quality:
Automatically syncs across all your devices. You can also access….On Demand Design:
Images, videos, PDFs and audio files are supported.Choice of Service:
Whatever your business needs, you can choose a service.
The Challange
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Maecenas interdum,
orci at dapibus, massa ante pharetra tellus. Maecenas interdum, orci at euismod
dapibus. Lorem ipsum dolor sit amet.!
Any Questions find here.
The Softec Shop is built right into your account dashboard, and is accessible immediately after signing up.
The Softec Shop is built right into your account dashboard, and is accessible immediately after signing up.
The Softec Shop is built right into your account dashboard, and is accessible immediately after signing up.
The Softec Shop is built right into your account dashboard, and is accessible immediately after signing up.
The Softec Shop is built right into your account dashboard, and is accessible immediately after signing up.